Privacy Policy

Effective Date December 15, 2016

Voleo USA, Inc. (“Voleo USA”), the company that owns and operates the (the “Site”) and mobile app (the “Service”) as stated elsewhere in our Terms of Use, understands you have concerns about the way your personal information is stored and shared. To learn more about your privacy on our Services, please read our Privacy Policy as outlined below. By registering with and/or signing in to the Services, you are accepting the practices outlined in this Privacy Policy.

Voleo USA will comply with the information privacy laws and applicable state legislation designed to protect the personal data of its users. This Privacy Policy covers Voleo USA and its affiliates' usage of personal information that is gathered when you are on the Services and when using Voleo USA services.

This policy does not apply to the practices of third parties that Voleo USA does not own or control, or to individuals that parent company Voleo, Inc. (“Voleo”) does not employ or manage.

If you have questions or complaints regarding our privacy policy or practices, please contact us by email at [email protected]

Collection of Information and Usage by Voleo

Voleo USA’s goal in collecting personal information is to provide you with an efficient, personally tailored, and enjoyable user experience on the Voleo platform. There is certain requested information that you may choose to not provide us, but in doing so, you may be unable to take full advantage of all of Voleo’s Services.

Voleo collects user-submitted information such as names and email addresses to authenticate users and send notifications relating to the Voleo Site and Services. Users in CA may email us at [email protected] to request: Please do not share personal and financial information with your affiliated companies. Doing so may exclude such users from accessing the Voleo community or require closure of your account.

Voleo also logs non-personally-identifiable information including IP address, profile information, app usage information, aggregate user data, and browser type from users and visitors to the sites and mobile apps. This data is used to manage the app, track and score usage, and improve the app services. This non-personally-identifiable information may be shared with third parties, business partners and affiliates to support the features and functionality of the site and services and to provide more relevant services and targeted marketing messages to members. User IP addresses are recorded for security and monitoring purposes.

User Profile information including members’ pictures and profile names are displayed in order to facilitate user interaction in the Voleo social networking community. With few exceptions, a user’s email address is not shared or displayed to people within a user’s personal network. Users within a personal network communicate on Voleo with each other through the Voleo service, without disclosing their email addresses. Users’ full names are never directly revealed to other members, unless you so chose as your user name. We may also use a user’s email address to send updates, alerts, newsletters, or news regarding the Service. Users may choose not to receive email of this type by changing their “Notification” setting in their Profile Settings or by “Unsubscribing” at the bottom of email communications. A user may also request to no longer receive the above communications by using the contact information provided below.

Occasionally, Voleo USA or a third party business partner, affiliate or alliance member may sponsor a promotion, such as a product giveaway, sweepstake, or contest on Voleo. Users may be asked to provide personal information including name, email address, or home address, or to answer questions in order to participate. We may transfer personal information to certain partners from whom you have explicitly requested to receive information. It will be clear at the point of collection who is collecting the personal information and whose privacy statement will apply. Users in CA may email us at [email protected] to request: Please do not share personal and financial information with outside companies you contract with to provide financial products and services. Doing so may exclude such users from accessing third party information or require closure of your account.

Our Site and Services may include links to other Web sites whose privacy practices may differ from those of Voleo USA. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any Web site you visit.

Social Sharing of Data

* Voleo USA allows other users to view companies you track, your comments, product and company ratings, photos and/or videos you upload, and any other material you make publicly available on the Site or Services.

* Profile information: The Voleo platform allows other users to browse your user name and any other profile details, should you provide this optional information.

* API: Voleo USA will provide third parties access to Voleo data that is already publicly available through our Site and Services. Voleo USA will keep private passwords, settings and other personally identifiable information in our database, and in those of third parties whose technologies are integrated with the Service.

* Facebook Connect: Voleo USA uses Facebook Connect to give you the option to post information about your activities on this Site and Services to your profile page, to share with others within your network and to invite friends to join the Voleo platform. Our Services also includes Social Media Features, such as the Facebook like button [and Widgets, such as the Share this button or interactive mini-programs that run on our site]. These Features may collect your IP address, which page you are visiting on our Site and Services, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site and Services. Your interactions with these Features are governed by the privacy policy of the company providing it.

Log Files

As is true of most Web sites and Mobile applications, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the Site and Services and to gather demographic information about our user base as a whole.

We currently link this automatically-collected data to personally identifiable information. IP addresses are tied to personally identifiable information to provide a more secure experience.

We may use one or more third-party tracking services, including Google Analytics, to track non-personally identifiable information about visitors to our Site and Services in the aggregate such as referring sites, geographic location, time spent on the website, pages visited, and other metrics commonly collected in the usual course of business to identify potential areas for targeted improvements to the Site and Services.

What About Cookies?

* Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your Web browser to enable our systems to recognize your browser and tell us how and when pages in our Web site and App are visited and by how many people. Voleo uses cookies to help provide you with a personalized experience but we do not share any personally identifiable information with third parties.

* The “Help” portion of the toolbar on the majority of browsers will instruct you on how to block your browser from accepting new cookies, how to command the browser to tell you when you receive a new cookie, or how to fully disable cookies. In order to take full advantage of the Site and Services, cookies should be activated and enabled.

* In the usual course of business, Voleo USA integrates with third party business partners and affiliates to enable features and functionality on the site and service. Some of our affiliates and business partners may use cookies on the Voleo platform (for example, market data providers). These cookies are in place to collect information that enables or enhances the user experience on the Voleo platform. Voleo USA has neither access to nor control over cookies enabled by third parties.

Sharing of Information Received

Information about our users is an essential part of Voleo USA’s services. We neither rent nor sell your personal information to anyone. We share your personal information only as described below


The security of your personal information is important to us. When you enter sensitive information (such as a social security number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).

We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site and Mobile app, you can contact us at [email protected]

Your Voleo USA account information is protected by a password for your privacy and security. You have the responsibility of protecting against unauthorized access to your password and your computer. We plan to integrate additional third party security software to ensure your privacy and security, and will advise you as and when these become available.

Only employees who require personal information to perform a specific function (for example, a customer service representative or technician) are granted access to it. All employees are apprised of our privacy and security practices.

Accessing and Altering Personal information

You can access your personal information on our app and correct, amend, or delete information that is inaccurate. As stated previously, you may opt-out and choose not to disclose personal information, but as a result, you may be unable to use certain features of the app.

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at [email protected] We will retain and use your information as necessary to comply with our legal and our regulatory compliance obligations, to resolve disputes, and to enforce our agreements.

Changes to the Privacy Policy

We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices. Users will always be aware of what information we collect, how we use it, and when we may disclose it. A user is bound by any changes to the policy when he/she uses the site after those changes have been disclosed.

Conditions of Use

When you visit the Voleo USA Web site or Voleo platform, or otherwise use our Services, your visit and any possible dispute over privacy is subject to this Privacy Policy and our Terms of Use.

Contacting Voleo

If you have questions or complaints regarding our privacy policy or practices, please contact us by email at [email protected]